The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can change temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up yourself or hire a HVAC specialist like Stieferman Heating Company Inc. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive adequate juice, Nest says you may run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on repeatedly in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you begin with your thermostat initially. This is especially true if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat specialist such as one from Stieferman Heating Company Inc can support you. We can diagnose the issue and add a C-wire, if needed.

Smart thermostats such as the Nest are created to make your life more convenient, with automatic energy-efficient programming and the ability to monitor settings while you’re out. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling pros at Stieferman Heating Company Inc can resolve the trouble fast.

If you’re going through strange heating and cooling behavior with your new Nest, give us a call at 573-635-3547 to schedule your appointment now.