The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can adjust temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or hire a HVAC professional like Stieferman Heating Company Inc. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate juice, Nest says you may have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t run or turns off and on frequently in a short period of time.

You might believe something is up with your heating and cooling system, but if you just started using the Nest, we suggest you check your thermostat initially. This is especially true if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat pro including one from Stieferman Heating Company Inc can support you. We can determine the issue and install a C-wire, if required.

Smart thermostats such as the Nest are made to make your life simpler, by automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s an annoying experience when yours won’t run like it should, but our heating and cooling experts at Stieferman Heating Company Inc can fix the problem fast.

If you’re running into odd heating and cooling behavior with your new Nest, reach out to us at 573-635-3547 to schedule your appointment now.